How to cancel Norton
Free step-by-step cancellation guide
- Sign in to your Norton account (my.norton.com).
- On the My Account page, select the "My Subscriptions" tab.
- Find the subscription you want to manage and click "Cancel Subscription Renewal" or "Manage Renewal" next to it.
- Next to "Plan Renewal", click "Unsubscribe".
- Select a reason and click "Next". If Norton shows offers to keep you, click "No thanks, cancel my subscription", then "Next".
- If your bank statement shows Apple or Google rather than Norton, the subscription was bought in an app store, and cancelling on the Norton website will not stop it.
- Cancel it in the store instead. On an iPhone, open Settings, tap your name, tap Subscriptions, tap the subscription, then Cancel Subscription. On Android, open the Play Store, go to Payments and subscriptions, then Subscriptions, select the subscription and tap Cancel subscription.
- Deleting the app does not cancel a store-billed subscription.
- A confirmation message appears (allow up to 24 hours for the change to show). Your subscription continues through the end of your already paid term, then stops.
Keep track of your renewals before they charge you again.
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