How to cancel Norton

Free step-by-step cancellation guide

  1. Sign in to your Norton account (my.norton.com).
  2. On the My Account page, select the "My Subscriptions" tab.
  3. Find the subscription you want to manage and click "Cancel Subscription Renewal" or "Manage Renewal" next to it.
  4. Next to "Plan Renewal", click "Unsubscribe".
  5. Select a reason and click "Next". If Norton shows offers to keep you, click "No thanks, cancel my subscription", then "Next".
  6. A confirmation message appears (allow up to 24 hours for the change to show). Your subscription continues through the end of your already paid term, then stops.
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