How to cancel Adobe Creative Cloud
Free step-by-step cancellation guide
- Sign in to your Adobe account at account.adobe.com.
- In "Plans and payment", find your Creative Cloud plan and click "Manage plan".
- Click "Cancel your plan".
- Check your plan details, then click "Continue to cancel". If payment is still processing, wait 24 hours and retry.
- Select a reason, click "Continue", review the details, then click "Confirm cancellation".
- Note: cancelling mid-year may incur an early termination fee of 50% of the remaining months.
- If your bank statement shows Apple or Google rather than Adobe Creative Cloud, the subscription was bought in an app store, and cancelling on the Adobe Creative Cloud website will not stop it.
- Cancel it in the store instead. On an iPhone, open Settings, tap your name, tap Subscriptions, tap the subscription, then Cancel Subscription. On Android, open the Play Store, go to Payments and subscriptions, then Subscriptions, select the subscription and tap Cancel subscription.
- Deleting the app does not cancel a store-billed subscription.
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